I am a librarian at Cal Poly Pomona. I have an M.S. in library and information science and an M.A. in English.
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Released last month, this DoE report examines computer and Internet use among preschool and K-12 students in the U.S. and confirms a correlation between family income/parent education and usage. Of note is that no sex difference exists in rate of usage and that children living in Spanish-monolingual households have the lowest rate of usage.
In its third year, the J.D. Power and Associates study of Residential Online Service Customer Satisfaction surveyed 10,787 residential customers of Internet service providers nationwide. Yahoo! Messenger ranked highest second year in a row for instant messaging services, and Dogpile ranked highest among service engines, followed by Ask.com and Google.